How do I access my cPanel?

Accessing your cPanel directly

You can get to your control panel by appending "/cpanel" on to your domain.  For example, if your primary domain was "yourdomain.com" the URL to access your cPanel would be "http://www.yourdomain.com/cpanel".

In the event that you have forgotten your cPanel username and/or password, your username can be viewed and your password reset by following the cPanel password reset directions located in our knowledgebase.

Accessing your cPanel via our Support and Billing System

You can also get to your control panel via our Support and Billing system.

  1. After logging into the Support and Billing Support and Billing system you will see a Gold/Yellow section named 'Your Active Products/Services'.
  2. Click on your hosting package under the 'Your Active Products/Services' section. (Please note there are two separate links in this section, so if you click on the domain name in the Gold/Yellow section it will take you to your domain name.)
  3. On the next page locate the 'Actions' menu on the left side of the page.
  4. You will see a "Login to cPanel" button (or a "Login to WHM" button if you are a reseller) which you can simply click to access the control panel for the account.
In the event that you are not automatically logged in, such as with an invalid password error, you can click the "Change Password" link within the 'Actions' menu.

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