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Do you store my credit card number?We only store the last four numbers of your credit card number and the expiration date so that we...
Views: 204
How do I cancel my hosting account?To cancel your hosting account: 1. Log into the Client Area...
Views: 2827
I sent a payment via PayPal but it's not showing in my accountWe require that all payments sent via PayPal be initiated from an invoice in our billing system...
Views: 572
I've added credit to my account but I still got charged.We allow our clients to add credit to their hosting accounts early so that invoices will...
Views: 352
I've sold my site, what do I need to do?It's not an uncommon occurance for a webmaster to either sell their site or to give it to another...
Views: 380
Money Back GuaranteeCustomers may cancel at any time via the cancellation form in your client dashboard. MDDHosting...
Views: 594
My site was suspended due to non-payment, what do I do?We offer a 48 hour grace period for all payments and should you not make your payment within 48...
Views: 925
Why was an extra invoice generated for Bandwidth Usage?At the end of every month we automatically process the bandwidth usage of all accounts and...
Views: 709
You took extra money out of my PayPal account!Many of our clients choose to pay us via PayPal and due to the convenience they often use PayPal...
Views: 741
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