Articles

 Do you store my credit card number?

We only store the last four numbers of your credit card number and the expiration date so that we...

 How do I cancel my hosting account?

To cancel your hosting service: Log into our Billing and Support System at...

 I sent a payment via PayPal but it's not showing in my account

We require that all payments sent via PayPal be initiated from an invoice in our billing system...

 I've added credit to my account but I still got charged.

We allow our clients to add credit to their hosting accounts early so that invoices will...

 I've sold my site, what do I need to do?

It's not an uncommon occurance for a webmaster to either sell their site or to give it to another...

 Money Back Guarantee

Customers may cancel at any time via the cancellation form in your client dashboard. MDDHosting...

 My site was suspended due to non-payment, what do I do?

We offer a 48 hour grace period for all payments and should you not make your payment within 48...

 Why was an extra invoice generated for Bandwidth Usage?

At the end of every month we automatically process the bandwidth usage of all accounts and...