To cancel your hosting account: 
1. Log into the Client Area (https://www.mddhosting.com/support/)
2. Click "My Services" on the top navigation. 
3. Click on the "View Details Icon" () on the hosting account that you want to cancel. 
4. Click "Request Cancellation" at the bottom of the page.

You will receive an email to the primary email address on file with the subject "MDDHosting - Cancellation Request Confirmation." If you do not receive this email make sure to check your spam and/or junk folder.  If you do not receive confirmation of your cancellation, please get with our billing department to ensure the cancellation was processed properly.

Note: We do not accept cancellation requests via e-mail or support tickets.  The only way to cancel your account is to request cancellation via the above mentioned method; we do this for your security as the authenticity of an e-mail cannot always be verified.  We may request further indentification verification in some circumstances.

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