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My e-mail is going to the bulk or spam folder! Print

  • 98

This may be caused by missing SPF or DKIM records.  cPanel provides a tool to create these records automatically.

 

Once logged into cPanel you can go to Email Deliverability. You would click the repair button on the same row as the domain. (Green Arrows)

 

 

Please allow the system a few moments to repair/add the records. The page will auto-refresh and show if the repair succeeded. Please note this will only work if cPanel handles the DNS records for your domain. If you use 3rd party DNS you will need to manually copy the SPF/DKIM records to your DNS provider. 

 

If you need further assurance please let us know by opening a Support Ticket. 

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.co.uk .htaccess 403 403 Error 403 Forbidden 500 Add add on domain additional domain addon domain Address Backup Billing blacklist block blocked in firewall blocked IP cache Caching Change PHP Version CloudLinux Contact cPanel CPU Critical Critical Error Cron database debugging DNS domain domain registration domain transfer domain transfers domains drupal Elastic Elastic LVE Email Entry Process Entry Processes EP EPP error Error issuing certificate export extensions Failed to issue certificate File Manager filtering firewall Forbidden Forwarder Free SSL FTP FTP Accounts Hosting Account Ready import Internal Server Error IPS Jet Backup JetBackup Jupiter Landing Page let's encrypt let'sencrypt lets encrypt letsencrypt Limits litespeed litespeed cache LVE maintenance mode Manager memcached memory limit memory_limit memorylimit migration Migrations Mod_Security ModSecurity MultiPHP MultiPHP INI Names network Optimization password Performance Phone Number PHP php extensions PHP INI php modules PHP Selector php version php version, php.ini phpMyAdmin Placeholder Plugin pro rata pro rated pro-rata pro-rated PTR RDNS redis registration Reseller Resources Restoration restore Reverse DNS Secure Shell Select PHP Version Shell Shell access is not enabled on your account! site performance SOAP softaculous spam speed SSH SSH Access SSL sub domain sub-domain subdomain support The Let's Encrypt HTTP challenge failed There has been a critical error on this website There has been a critical error on this website. Total Process Total Processes TP traceroute transfer transfer domain transfers transit networks Troubleshoot troubleshooting Update PHP upload size upload_filesize upload_max_filesize User Version Webmaster whitelist WordPress wordpress manager wp-admin wp-config wp-config.php xray zip zip extension

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