How do I obtain a CSR (Certificate Signing Request)?

There are two ways to generate a CSR depending on which type of account you have and both methods are simple and straightforward.

Method 1: Shared Hosting Account (cPanel)

  1. Log into your cPanel account
  2. Under the "Security" section click on "SSL/TLS Manager". If for any reason this option is not listed in your cPanel please feel free to contact support and we'll update your account so that you have access to the SSL/TLS Manager.
    SSL/TLS Manager
  3. Under the heading "Private Keys (KEY)" click the link for "Generate, view, upload, or delete your private keys."
  4. Scroll to the bottom of the next window and enter the full domain that you want to generate CSR right below the "Generate a New Key" header.  You will want to enter "www.yourdomain.com" or "order.yourdomain.com" etc...
  5. Select "2048" for the "Key Size"
    Example Private Key Information
  6. Verify that you've entered the domain and key size information correctly and click the "Generate" button.
  7. The next window will tell you that you've successfully generated your Private Key.  Scroll to the bottom and click "Return to SSL Manager"
  8. Under the heading "Certificate Signing Requests (CSR)" heading click the link for "Generate, view, or delete SSL certificate signing requests."
  9. Now that you've generated a Private Key for the domain, you will be able to generate a CSR or Certificate Signing Request.  Choose the domain from the drop-down and fill out the appropriate information.  You will want to fill in the details as they pertain to you or your company however you can use this image as a guide:
    Example CSR Request
  10. Once you've clicked the "Generate" button you will be presented with the CSR or Certificate Signing Request.

Method 2: WHM (Web Host Manager) - Reseller, VPS, and Dedicated Customers

  1. Log into your WHM (http://www.yourdomain.com/whm).
  2. Select "Generate a SSL Certificate and Signing Request" under the "SSL/TLS" header.  If for any reason you do not see this option please contact support and we'll upgrade your account so that you will have access to this feature.
  3. Fill out the form starting with the email address you would like to receive the CSR, generally your own email address, and the details that you wish to be present on the SSL Certificate once it is issued.
  4. Make sure to select "2048" as the Key Size and press "Create"
  5. On the next screen you will be presented with a Private Key and a Certificate Signing Request.


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