I've added credit to my account but I still got charged.

We allow our clients to add credit to their hosting accounts early so that invoices will automatically be paid out of that credit.

When you add the credit to the account and there is an outstand invoice the payment is not automatically paid to the outstanding invoice.  After making the payment we suggest visiting "My Invoices" and then applying credit towards any outstanding invoices to avoid being automatically billed for those invoices.



Was this answer helpful?

Add to Favourites Add to Favourites

Print this Article Print this Article

Also Read
Money Back Guarantee (Views: 744)

Powered by WHMCompleteSolution

Quick Navigation

Client Login

Email

Password

Remember Me

Search



Follow Us on Twitter