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Shared and reseller customer data has been protected at MDDHosting since March 19, 2009 however the company announces today that all services except for dedicated servers are automatically protected by R1Soft Continuous Data Protection technology. Customer data is protected on a daily and weekly basis allowing for granular file restoration as far back as 12 weeks. Unlike the backup system MDDHosting was using prior, R1Soft’s CDP only stores the changes in data sectors for each restore point allowing MDDHosting to store more backups for longer periods of time without increasing cost.
We have increased the disk space and transfer limits on all beginner, shared, and semi-dedicated packages to exactly twice what they previously were. This update affects both new clients and existing clients! Now get even more hosting for the same low price with excellent support!
Customer support is our number one priority. Our current average support ticket response time over the past 30 days is 12 Minutes! And we're not just making that up - the average response time is updated automatically every three hours!
All of our Shared and Reseller plans include the very best features including but not limited to:
Your customers will not wait for your site to load and they will not come back later when your server is not busy. Unlike our competitors we do not offer the world for pennies and we do not cram as many accounts as possible onto a single server. In the hosting industry you generally get what you pay for and we offer a premium service to businesses and individuals that require the most reliable hosting to serve their customers. When we make you a promise, we keep it.
The number of domains my company owns runs into four figures and we have around 100 hosting packages with companies all over the world so we're pretty experienced and we can certainly tell the good ones from the bad. We are understandably very keen on low prices and that was what attracted us to MDDHosting in the first place but it has been very gratifying to find that the quality of service would be excellent even for more expensive host. Our sites load very quickly even from here in the UK and any queries we've raised have been answered promptly and efficiently which is a very important factor for us since things can go wrong very quickly and in many different ways on the Internet and it's good to know that if we do have problems we can talk to the right person quickly. I would recommend MDDHosting without hesitation.
-Laurie B
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