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The service is very stable. In the few times I have needed support, the staff have been incredibly quick and responsive. Tickets are answered in minutes, not hours...
I've been very happy with MDD Hosting for eight years, after my other hosting companies sold out to big conglomerates and blew off their customers...
Excellent reliability, fast support response time, and always super kind. I would highly recommend them!
I've never dealt with better support ever. They usually respond in 1-2 minutes, almost never more than 5 minutes. Always patient and willing to go the extra mile and educate me in the process. I've been through many hosting companies and there aren't any I trust as much as MDD.
They're support team is the best in the industry. It would take me a full day to write how many times they have helped me. So I'll just say this, if you want unparalleled support + quality services you're in the right place.