Company Information

MDDHosting is a privately owned company that was formed in 2007 to provide services that are often overpriced at affordable prices for individuals and businesses around the world. Unlike most newer web hosts we do not hide who we are, when we were formed, or what we have to offer to our clients. We may be small but we pride ourselves in providing high quality services and support for each and every one of our clients. We do not see our clients as a number or a dollar sign.

Customer Support

We offer 24/7/365 support via our support ticket system which is the fastest and most efficient way to resolve most web hosting issues. In support tickets our clients are able to copy and paste actual error messages and other information that is helpful and not easily repeated over the telephone. We even provide our clients with an email address that they can send their issues to directly to submit a support ticket without even having to visit our support system directly.

 

Should you need to contact us via telephone we also offer telephone assistance for Sales and Billing from 8 AM to 4 PM Eastern Time Monday through Friday at 1-877-412-4678 within the United States and 1-317-611-1116 internationally.

Mailing Address

MDDHosting LLC 5239 E State Road 144
Mooresville, IN 46158

Company Registration Information

You can view our official LLC Articles of Organization as well as our business entity reports from the state of Indiana on in.gov here.

Network / Datacenters

We only use the best servers in the best datacenters in order to offer you the highest level of service possible. Our servers are built using Dual Xeon Quad Core processors (8 cores) and a minimum of 24 gigabytes of ram. We place our servers in the Handy networks datacenter in Denver, Colorado.

The Handy Networks datacenter facility is located in Denver's central business district. The facility has power feeds from multiple substations. Cooling and humidity is controlled by 7 air handling units featuring N+1 redundancy. The HVAC units keep the operating environment in the data center at 70 degrees within 45% humidity with variation of no more than 4 degrees to temperature and 4% humidity. Fire detection within the data center is provided by an early detection alarm system and a pre-action dry pipe fire suppression system protects the facility.

Connectivity includes tw telecom, Level3, Comcast, Hurricane Electric, Internap, XO, Global Crossing, Savvis, UUNET, and RMIX.

Datacenter Details

With 4,000 square feet of raised floor the private N+1 datacenter facility incorporates the following infrastructure:

  • 800 amp 480v 3 Phase Input Power
  • 1 x 375kVa UPS Battery Backup Unit
  • 1 x 160kVa USP Battery Backup Unit
  • 3 x 2000Kw Diesel Generator with Onsite Fuel Storage
  • Redundant Liebert HVAC Units totaling 118 tons of cooling
  • Pre-Action Dry Pipe Fire Suppression
  • Proximity Security Badge Access
  • Digital Security Video Surveillance
MDDHosting.com Customer Servers View outside the front of the Handy Networks Facility A SAS disk in actual use in a customer server