Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Folder Account Questions (9)
Account information, feature usage...
Folder Domain Names and DNS (3)
How to manage the domain names you link to your hosting package.
Folder Email (5)
Using Webmail, Adding e-mail accounts...
Folder Fraud Protection - Blocked Orders (1)
At MDDHosting we take Fraud very seriously.
Folder FTP (5)
How to use FTP to upload and manage your web site.
Folder Pre-Sales Information (21)
Answers to common sales questions.
Folder Reseller and Dedicated Server Information (3)
Answers to common questions regarding Reseller Hosting accounts.
Folder Semi-Dedicated Account Issues (1)
Answers to common questions regarding our Semi-Dedicated Solutions.
Folder Shared Hosting (2)
Find common questions and answers on using our shared hosting plans.
Folder SSL Certificates (3)
How to use SSL.
Folder Virtual Private Servers (8)
Answers to common questions regarding Virtual Private Servers.

Most Popular Articles

Article Can I pay monthly? Is there a contract?
Yes, you can pay monthly and there is no contract to worry about.  We suggest that you purchase yearly for a 15% discount but it is not...
Views: 2454
Article When do I get access?
Shared and Semi-Dedicated accounts are setup within minutes of your first payment and you will be given immediate access to begin uploading your...
Views: 2183
Article Do you offer a money back guarantee?
Yes - Each of MDDHosting's managed shared, semi-dedicated, and reseller accounts carry a 30 day unconditional money back guarantee. If you are not...
Views: 2176
Article How do I host more than one domain?
There are a couple of ways that you can host additional domains - the first is called parking a domain and is simply an alternate domain name to...
Views: 1963
Article Do you offer phone support?
We offer phone support 7am to 4pm (EST GMT-5) Monday through Friday.  Outside of our normal business hours our phone systems direct to a...
Views: 1759

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