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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Account Questions (10)Account information, feature usage... |
Billing Questions and Issues (8) Common billing questions and issues are addressed. |
Domain Names and DNS (3) How to manage the domain names you link to your hosting package. |
| Email (7) Using Webmail, Adding e-mail accounts... |
Fraud Protection - Blocked Orders (1) At MDDHosting we take Fraud very seriously. |
FTP (5) How to use FTP to upload and manage your web site. |
| Pre-Sales Information (24) Answers to common sales questions. |
Reseller Account Questions (5) Answers to common questions regarding Reseller Hosting accounts. |
Semi-Dedicated Account Issues (3) Answers to common questions regarding our Semi-Dedicated Solutions. |
| Shared Hosting (3) Find common questions and answers on using our shared hosting plans. |
SSL Certificates (3) How to use SSL. |
Virtual Private Servers (10) Answers to common questions regarding Virtual Private Servers. |
 Can I pay monthly? Is there a contract?Yes, you can pay monthly and there is no contract to worry about. We suggest that you purchase yearly for a 15% discount but it is not... Views: 2648 |
| When do I get access? Shared and Semi-Dedicated accounts are setup within minutes of your first payment and you will be given immediate access to begin uploading your... Views: 2396 |
| Do you offer a money back guarantee? Yes - Each of MDDHosting's managed shared, semi-dedicated, and reseller accounts carry a 30 day unconditional money back guarantee. If you are not... Views: 2353 |
| How do I host more than one domain? There are a couple of ways that you can host additional domains - the first is called parking a domain and is simply an alternate domain name to... Views: 2227 |
| Do you offer phone support? We offer phone support 7am to 4pm (EST GMT-5) Monday through Friday. Outside of our normal business hours our phone systems direct to a... Views: 1953 |
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