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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Do you offer custom packages?We do offer custom packages if none of our plans will meet your needs such as if you need a plan... Views: 200 |
| Help! I cannot access my cPanel, WHM, e-mail, SSH, etc... All of our servers will automatically temporarily block you from any service you attempt to log... Views: 616 |
| How do I access my cPanel? You can get to your control panel by going to http://www.yourdomain.com/cpanel/. Your cPanel can... Views: 1728 |
| How do I backup my website? Login to your control panel and click on "Backups" Select "Full Backup" from the... Views: 1712 |
| How do I cancel my hosting account? To cancel your hosting account: 1. Log into the Client Area... Views: 1464 |
| How do I change my passwords? (Client Area, cPanel, FTP, Webmail) To change your Client Area password: 1. Log into the Client Area... Views: 1582 |
| How do I restore a backup? If you've previously downloaded a backup copy of your website through your cPanel Control Panel,... Views: 1763 |
| How do I restore files from a backup? You can restore any individual file or even entire folders using the "R1Soft Restore Backups"... Views: 136 |
| How do I upgrade my plan? Is there any downtime if I upgrade? You have the power to upgrade your plan at any time in our billing and support system at... Views: 218 |
| I lost or forgot my cPanel or WHM password, how can I reset it? Resetting your cPanel password is easy and can be handled directly by you without contacting... Views: 160 |
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