The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
Do you have any tutorials?We do have over 800 video tutorials available to help you with almost every aspect of using your...
Views: 720
Do you offer custom packages?We do offer custom packages if none of our plans will meet your needs such as if you need a plan...
Views: 584
Help! I cannot access my cPanel, WHM, e-mail, SSH, etc...All of our servers will automatically temporarily block you from any service you attempt to log...
Views: 2277
How do I access my cPanel?You can get to your control panel by going to http://www.yourdomain.com/cpanel/. Your cPanel can...
Views: 2857
How do I backup my website?Login to your control panel and click on "Backups" Select "Full Backup" from the...
Views: 2424
How do I cancel my hosting account?To cancel your hosting account: 1. Log into the Client Area...
Views: 2814
How do I change my passwords? (Client Area, cPanel, FTP, Webmail)To change your Client Area password: 1. Log into the Client Area...
Views: 2545
How do I choose PHP 5.2 or PHP 5.3?At MDDHosting we're always working to offer you the best possible service and as a a result we've...
Views: 991
How do I restore a backup?If you've previously downloaded a backup copy of your website through your cPanel Control Panel,...
Views: 2313
How do I upgrade my plan? Is there any downtime if I upgrade?You have the power to upgrade your plan at any time in our billing and support system at...
Views: 1032
I lost or forgot my cPanel or WHM password, how can I reset it?Resetting your cPanel password is easy and can be handled directly by you without contacting...
Views: 1872
What nameservers should I use?All of our shared, reseller, and semi-dedicated services use the same DNS cluster and the...
Views: 894
Quick Navigation
Search

