Articles

 503 valid RCPT command must precede DATA

When sending email, you receive an immediate bounce such as the following: Subject: RE: XXXXXX -...

 Can I use external email like Google Apps?

You are more than welcome to use an external mail service while hosting your sites and...

 Do you scan outbound mail for SPAM?

Yes, we scan all messages leaving our network for SPAM and have partnered with a leading...

 Help! I cannot access my cPanel, WHM, e-mail, SSH, etc...

All of our servers will automatically temporarily block you from any service you attempt to log...

 How do I create an email account?

To create an email account log in to your control panel (http://www.yourdomain.com/cpanel/) and...

 How do I enable SMTP Authentication?

We strongly recommend SMTP Authentication be used for all email accounts hosted with us. While...

 How do I use webmail?

You can access your webmail by going to http://www.yourdomain.com/webmail or by going into your...

 Is there a mailbox storage limit?

You can define the mailbox storage quota on any mail account via the webmail interface or the...

 My e-mail is going to the bulk or spam folder!

We create an SPF record automatically for all domains that are created on our servers and we...

 Why can I receive email but not send email?

Some Internet Service Providers block port 25 which is the standard email protocol port.  If...