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Can I password protect directories?You can easily password protect directories from within your control panel. We have a...
Views: 2106
Can I pay monthly? Is there a contract?Yes, you can pay monthly and there is no contract to worry about. We suggest that you...
Views: 3481
Can I upgrade easily and is there a fee?You can upgrade your account at any time by contacting the billing department and there is no fee...
Views: 421
Can I use external email like GoogleApps?You are more than welcome to use an external mail service while hosting your sites and...
Views: 750
Can we use PHP on the web site?We currently support PHP5 on all of our Shared, Reseller, and Semi-Dedicated servers
Views: 596
Do you allow adult content?On our shared, reseller, and semi-dedicated solutions we do not allow sites that serve only...
Views: 2221
Do you have a speed test or test download file available?Every server we operate has a speed test available and you can access them directly from...
Views: 1406
Do you have any tutorials?We do have over 800 video tutorials available to help you with almost every aspect of using your...
Views: 720
Do you have uptime statistics that I can see?You can view the server status and uptime reports of all MDDHosting servers by visiting:Server...
Views: 987
Do you offer a money back guarantee?Yes - Each of MDDHosting's managed shared, semi-dedicated, and reseller accounts carry a 30 day...
Views: 3375
Do you offer DDoS protection?A distributed denial of service attack (DDoS) occurs when multiple compromised systems flood the...
Views: 987
Do you offer phone support?We offer phone support for sales and billing 7am to 4pm (EST GMT-5) Monday through Friday. ...
Views: 3074
Do you provide 24/7 support?We provide support 24 hours a day and 7 days a week via our support help desk located at...
Views: 758
How do I choose PHP 5.2 or PHP 5.3?At MDDHosting we're always working to offer you the best possible service and as a a result we've...
Views: 991
How do I order an SSL Certificate from MDDHosting?SSL Certificates can be ordered at https://www.mddhosting.com/support/cart.php?gid=19
Views: 560
How often do you do backups?We maintain 1 individual restoration point per day and we hold each of those points for 28 day.
Views: 2338
I have a reseller account at another provider... Will you transfer it for me?We will transfer up to 25 accounts with the purchase of a new reseller account absolutely...
Views: 714
Is there a limit on how many emails I can send per hour?Yes. We limit outgoing email rates to 200 emails per hour on our shared, reseller, and...
Views: 1206
The order system is not accepting my credit card - what do I do?Our Credit Card Processor from time to time will deny certain cards based upon transaction limits...
Views: 817
What features do you offer?We offer a large list of features. All of our features can be seen on our Hosting Solutions...
Views: 2025
What is the difference between a Virtual Private Server and Semi-Dedicated Hosting?A Virtual Private Server is essentially a "slice" of a much larger server that is made available...
Views: 835
What operating system do you run on your servers?We run CentOS5 on all of our shared, reseller, and semi-dedicated servers. We have several...
Views: 760
What type of payments do you accept?We accept credit card (Visa, MasterCard, American Express) as well as PayPal payments. We...
Views: 514
When do I get access?Shared and Semi-Dedicated accounts are setup within minutes of your first payment and you will be...
Views: 3872
Where are your servers located?We have our servers located in the Denver, Colorado Handy Networks Data Center Facility.
Views: 624
Why should I sign up for a year instead of paying monthly?All one-year plans are discounted 15% off of the monthly cost. If you have the funding...
Views: 2015
Will you place ads on my site?No - absolutely not! We will never insert any type of advertisement into your site. ...
Views: 1913
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