How do I upgrade my plan? Is there any downtime if I upgrade?

You have the power to upgrade your plan at any time in our billing and support system at http://www.mddhosting.com/support.  To upgrade your plan you would simply need to log in and then go to "My Services".  Once you see your hosting plans you will click the white page with a green arrow (View Details) next to the plan that you wish to upgrade.  On the next page you will click the "Upgrade/Downgrade Package".

When you upgrade your plan a pro-rated invoice will be generated for the difference between your old plan and the new plan until the end of your current billing cycle and as long as you are transferring to the same type of hosting (such as from basic shared to intermediate shared) the change will happen immediately as soon as the invoice is paid.

If you are upgrading to a different type of hosting account such as from a basic shared hosting plan to a basic semi-dedicated hosting plan the process will be the same except for that the upgrade will not happen automatically.  We will handle transferring your account from the old server to the new one and you will not incur any downtime or experience any issues in most cases.  If you have any questions about this at all please contact the Sales department.

  • 103 Users Found This Useful
Was this answer helpful?

Related Articles

Help! I cannot access my cPanel, WHM, e-mail, SSH, etc...

All of our servers will automatically temporarily block you from any service you attempt to log...

How do I backup my website?

Login to your control panel and click on "Backups"  Select "Full Backup" from the...

How do I cancel my hosting account?

To cancel your hosting service: Log into our Billing and Support System at...

How do I access my cPanel?

Accessing your cPanel directly You can get to your control panel by appending "/cpanel" on to...

Do you offer custom packages?

Not at this time, the plans we offer can be found within our product pages.