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 8
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 15
cPanel / WHM Articles
 9
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 13
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 5
FTP
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MultiPHP & Select PHP Version
 25
Pre-Sales Information
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Reseller Account Questions
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Shared Hosting
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 10
Troubleshooting
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Virtual Private Servers
 1
WordPress Performance

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.htaccess 403 403 Error 403 Forbidden Add Address Backup Billing blacklist block blocked in firewall blocked IP Caching Change PHP Version Contact cPanel Cron domain domain registration domain transfer domain transfers domains drupal Email Error issuing certificate Failed to issue certificate File Manager firewall Forbidden Forwarder Free SSL Hosting Account Ready Jet Backup JetBackup Landing Page let's encrypt let'sencrypt lets encrypt letsencrypt Manager memory limit memory_limit memorylimit Mod_Security ModSecurity MultiPHP MultiPHP INI Names Optimization Performance Phone Number PHP php extensions PHP INI php modules PHP Selector php version php version, php.ini Placeholder registration Restoration Secure Shell Select PHP Version Shell Shell access is not enabled on your account! SOAP SSH SSH Access SSL The Let's Encrypt HTTP challenge failed transfer transfer domain transfers upload size upload_filesize upload_max_filesize User Version Webmaster WordPress wp-admin zip zip extension

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Articles

Adding a Support Contact You can add additional contact e-mails in our billing and support system at... Adding a new User to the Client Area You may have noticed that our client area looks slightly different. We recently updated to the... Changing Primary Account Information To ensure account security, we require a support ticket be opened any time you need to change... Do you offer custom packages? Not at this time, the plans we offer can be found within our product pages. Help! I cannot access my cPanel, WHM, e-mail, SSH, etc... All of our servers will automatically temporarily block you from any service you attempt to log... How do I access my cPanel? Accessing your cPanel directly You can get to your control panel by appending "/cpanel" on to... How do I backup my website? Login to your control panel and click on "Backups"  Select "Full Backup" from the... How do I cancel my hosting account? To cancel your hosting service: Log into our Billing and Support System at... How do I restore a backup? If you've previously downloaded a backup copy of your website through your cPanel Control Panel,... How do I upgrade my plan? Is there any downtime if I upgrade? You have the power to upgrade your plan at any time in our billing and support system at... I lost or forgot my cPanel or WHM password - how can I reset it? Resetting your cPanel password and finding your cPanel username is easy and can be handled... Ordering Hosting - Domain Registration and Transfer Options When ordering a hosting plan you will be given 3 options:   Register a new domain. Transfer... What nameservers should I use? All of our shared, reseller, and semi-dedicated services use the same DNS cluster and the... Why wasn't I warned that I was going to be suspended before I was suspended? Unfortunately there are many situations where immediate suspension is the only course of action...
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.htaccess 403 403 Error 403 Forbidden Add Address Backup Billing blacklist block blocked in firewall blocked IP Caching Change PHP Version Contact cPanel Cron domain domain registration domain transfer domain transfers domains drupal Email Error issuing certificate Failed to issue certificate File Manager firewall Forbidden Forwarder Free SSL Hosting Account Ready Jet Backup JetBackup Landing Page let's encrypt let'sencrypt lets encrypt letsencrypt Manager memory limit memory_limit memorylimit Mod_Security ModSecurity MultiPHP MultiPHP INI Names Optimization Performance Phone Number PHP php extensions PHP INI php modules PHP Selector php version php version, php.ini Placeholder registration Restoration Secure Shell Select PHP Version Shell Shell access is not enabled on your account! SOAP SSH SSH Access SSL The Let's Encrypt HTTP challenge failed transfer transfer domain transfers upload size upload_filesize upload_max_filesize User Version Webmaster WordPress wp-admin zip zip extension

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket