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You can add additional contact e-mails in our billing and support system at...
Changing Primary Account InformationTo ensure account security, we require a support ticket be opened any time you need to change...
Do you offer custom packages?Not at this time, the plans we offer can be found within our product pages.
Help! I cannot access my cPanel, WHM, e-mail, SSH, etc...All of our servers will automatically temporarily block you from any service you attempt to log...
How do I access my cPanel?Accessing your cPanel directly You can get to your control panel by appending "/cpanel" on to...
How do I backup my website?Login to your control panel and click on "Backups" Select "Full Backup" from the...
How do I cancel my hosting account?To cancel your hosting service: Log into our Billing and Support System at...
How do I restore a backup?If you've previously downloaded a backup copy of your website through your cPanel Control Panel,...
How do I upgrade my plan? Is there any downtime if I upgrade?You have the power to upgrade your plan at any time in our billing and support system at...
I lost or forgot my cPanel or WHM password - how can I reset it?Resetting your cPanel password and finding your cPanel username is easy and can be handled...
Ordering Hosting - Domain Registration and Transfer OptionsWhen ordering a hosting plan you will be given 3 options: Register a new domain. Transfer...
What nameservers should I use?All of our shared, reseller, and semi-dedicated services use the same DNS cluster and the...
Why wasn't I warned that I was going to be suspended before I was suspended?Unfortunately there are many situations where immediate suspension is the only course of action...
