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Articles
Adding a Support Contact
You can add additional contact e-mails in our billing and support system at...
Adding a new User to the Client Area
You may have noticed that our client area looks slightly different. We recently updated to the...
Changing Primary Account Information
To ensure account security, we require a support ticket be opened any time you need to change...
Do you offer custom packages?
Not at this time, the plans we offer can be found within our product pages.
Help! I cannot access my cPanel, WHM, e-mail, SSH, etc...
All of our servers will automatically temporarily block you from any service you attempt to log...
How do I access my cPanel?
Accessing your cPanel directly You can get to your control panel by appending "/cpanel" on to...
How do I backup my website?
Login to your control panel and click on "Backup" Select "Full Backup" from the "Backup"...
How do I cancel my hosting account?
To cancel your hosting service: Log into our Billing and Support System at...
How do I restore a backup?
If you've previously downloaded a backup copy of your website through your cPanel Control Panel,...
How do I upgrade my plan? Is there any downtime if I upgrade?
You have the power to upgrade your plan at any time in our billing and support system at...
I lost or forgot my cPanel or WHM password - how can I reset it?
Resetting your cPanel password and finding your cPanel username is easy and can be handled...
Ordering Hosting - Domain Registration and Transfer Options
When ordering a hosting plan you will be given 3 options: Register a new domain. Transfer...
What nameservers should I use?
All of our Cloud and reseller services use the same DNS cluster and the nameservers you should...
Why wasn't I warned that I was going to be suspended before I was suspended?
Unfortunately there are many situations where immediate suspension is the only course of action...
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Tag Cloud
.co.uk
.htaccess
403
403 Error
403 Forbidden
Add
Address
Backup
Billing
blacklist
block
blocked in firewall
blocked IP
Caching
Change PHP Version
CloudLinux
Contact
cPanel
CPU
Critical
Critical Error
Cron
database
debugging
DNS
domain
domain registration
domain transfer
domain transfers
domains
drupal
Elastic
Email
EPP
error
Error issuing certificate
export
Failed to issue certificate
File Manager
filtering
firewall
Forbidden
Forwarder
Free SSL
FTP
FTP Accounts
Hosting Account Ready
import
IPS
Jet Backup
JetBackup
Landing Page
let's encrypt
let'sencrypt
lets encrypt
letsencrypt
Limits
Manager
memory limit
memory_limit
memorylimit
Mod_Security
ModSecurity
MultiPHP
MultiPHP INI
Names
network
Optimization
Performance
Phone Number
PHP
php extensions
PHP INI
php modules
PHP Selector
php version
php version,
php.ini
Placeholder
Plugin
PTR
RDNS
registration
Reseller
Resources
Restoration
Reverse DNS
Secure Shell
Select PHP Version
Shell
Shell access is not enabled on your account!
site performance
SOAP
spam
speed
SSH
SSH Access
SSL
support
The Let's Encrypt HTTP challenge failed
There has been a critical error on this website
traceroute
transfer
transfer domain
transfers
transit networks
Troubleshoot
troubleshooting
upload size
upload_filesize
upload_max_filesize
User
Version
Webmaster
whitelist
WordPress
wp-admin
wp-config
wp-config.php
xray
zip
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