You can add additional contact e-mails in our billing and support system at...Changing Primary Account Information
To ensure account security, we require a support ticket be opened any time you need to change...Do you offer custom packages?
Not at this time, the plans we offer can be found within our product pages.Help! I cannot access my cPanel, WHM, e-mail, SSH, etc...
All of our servers will automatically temporarily block you from any service you attempt to log...How do I access my cPanel?
Accessing your cPanel directly You can get to your control panel by appending "/cpanel" on to...How do I backup my website?
Login to your control panel and click on "Backups" Select "Full Backup" from the...How do I cancel my hosting account?
To cancel your hosting service: Log into our Billing and Support System at...How do I restore a backup?
If you've previously downloaded a backup copy of your website through your cPanel Control Panel,...How do I upgrade my plan? Is there any downtime if I upgrade?
You have the power to upgrade your plan at any time in our billing and support system at...I lost or forgot my cPanel or WHM password - how can I reset it?
Resetting your cPanel password and finding your cPanel username is easy and can be handled...Ordering Hosting - Domain Registration and Transfer Options
When ordering a hosting plan you will be given 3 options: Register a new domain. Transfer...What nameservers should I use?
All of our shared, reseller, and semi-dedicated services use the same DNS cluster and the...Why wasn't I warned that I was going to be suspended before I was suspended?
Unfortunately there are many situations where immediate suspension is the only course of action...