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.co.uk .htaccess 403 403 Error 403 Forbidden Add Address Backup Billing blacklist block blocked in firewall blocked IP Caching Change PHP Version CloudLinux Contact cPanel CPU Critical Critical Error Cron database debugging DNS domain domain registration domain transfer domain transfers domains drupal Elastic Email EPP error Error issuing certificate export Failed to issue certificate File Manager filtering firewall Forbidden Forwarder Free SSL FTP FTP Accounts Hosting Account Ready import IPS Jet Backup JetBackup Landing Page let's encrypt let'sencrypt lets encrypt letsencrypt Limits Manager memory limit memory_limit memorylimit migration Mod_Security ModSecurity MultiPHP MultiPHP INI Names network Optimization Performance Phone Number PHP php extensions PHP INI php modules PHP Selector php version php version, php.ini Placeholder Plugin pro rata pro rated pro-rata pro-rated PTR RDNS registration Reseller Resources Restoration restore Reverse DNS Secure Shell Select PHP Version Shell Shell access is not enabled on your account! site performance SOAP softaculous spam speed SSH SSH Access SSL support The Let's Encrypt HTTP challenge failed There has been a critical error on this website traceroute transfer transfer domain transfers transit networks Troubleshoot troubleshooting upload size upload_filesize upload_max_filesize User Version Webmaster whitelist WordPress wordpress manager wp-admin wp-config wp-config.php xray zip zip extension

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Adding a Support Contact You can add additional contact e-mails in our billing and support system at... Adding a new User to the Client Area You may have noticed that our client area looks slightly different. We recently updated to the... Changing Primary Account Information To ensure account security, we require a support ticket be opened any time you need to change... Do you offer custom packages? We do not offer custom shared or reseller packages.  We offer a wide range of shared hosting... Help! I cannot access my cPanel, WHM, e-mail, SSH, etc... All of our servers will automatically temporarily block you from any service you attempt to log... How do I access my cPanel? Accessing your cPanel via our Support and Billing System You can get to your control panel via... How do I backup my website? Login to your control panel and click on "Backup"  Select "Full Backup" from the "Backup"... How do I cancel my hosting account? We always do our best to help as much as we possibly can.  If you are having any issues with your... How do I restore a backup? If you've previously downloaded a backup copy of your website through your cPanel Control Panel,... How do I upgrade my plan? Is there any downtime if I upgrade? You have the power to upgrade your plan at any time in our billing and support system at... I do not remember my client area username, how can I find it? In the event that you do not remember what your username is for our client area we have a few... I lost or forgot my cPanel or WHM password - how can I reset it? Resetting your cPanel password and finding your cPanel username is easy and can be handled... I lost or forgot my client area password, how can I reset it? Our support and billing system uses your email address and a password for logging in.  If you do... Ordering Hosting - Domain Registration and Transfer Options When ordering a hosting plan you will be given 3 options:   Register a new domain. Transfer... What nameservers should I use? All of our Cloud and reseller services use the same DNS cluster and the nameservers you should... Why wasn't I warned that I was going to be suspended before I was suspended? Unfortunately there are many situations where immediate suspension is the only course of action...
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.co.uk .htaccess 403 403 Error 403 Forbidden Add Address Backup Billing blacklist block blocked in firewall blocked IP Caching Change PHP Version CloudLinux Contact cPanel CPU Critical Critical Error Cron database debugging DNS domain domain registration domain transfer domain transfers domains drupal Elastic Email EPP error Error issuing certificate export Failed to issue certificate File Manager filtering firewall Forbidden Forwarder Free SSL FTP FTP Accounts Hosting Account Ready import IPS Jet Backup JetBackup Landing Page let's encrypt let'sencrypt lets encrypt letsencrypt Limits Manager memory limit memory_limit memorylimit migration Mod_Security ModSecurity MultiPHP MultiPHP INI Names network Optimization Performance Phone Number PHP php extensions PHP INI php modules PHP Selector php version php version, php.ini Placeholder Plugin pro rata pro rated pro-rata pro-rated PTR RDNS registration Reseller Resources Restoration restore Reverse DNS Secure Shell Select PHP Version Shell Shell access is not enabled on your account! site performance SOAP softaculous spam speed SSH SSH Access SSL support The Let's Encrypt HTTP challenge failed There has been a critical error on this website traceroute transfer transfer domain transfers transit networks Troubleshoot troubleshooting upload size upload_filesize upload_max_filesize User Version Webmaster whitelist WordPress wordpress manager wp-admin wp-config wp-config.php xray zip zip extension

  Support

  My Support Tickets   Announcements   Knowledgebase   Downloads   Network Status   Open Ticket