We monitor our servers for bot attacks. If a flood of automated traffic is overloading your account and slowing down your sites, we may switch Bot Protection on for your account automatically so your sites stay up for real visitors.
What happens when it's switched on
Bot Protection is turned on for every site on your account. You will see it on the "Overview" tab in "Bot Protection," and you can adjust it or turn it off like any other setting. See Getting Started with Bot Protection.
Opting out
- Log in to cPanel and, under "Security," click on "Bot Protection."
- Open the "Automatic Protection" tab. The status (1) shows "On" while automatic protection is allowed.
- Click "Opt out" (2) and confirm. The status changes to "Opted out."
Opting out only stops the automatic switch-on. Everything else in Bot Protection keeps working exactly as you set it, and you can still turn it on yourself at any time. To undo it, click "Opt back in" on the same tab.
Please note that without automatic protection, a bot attack may make your sites slow or unavailable until protection is enabled.
Related Bot Protection Articles
You can find these in the Bot Protection category of our knowledgebase:
- Getting Started with Bot Protection
- Bot Protection Settings Explained
- Troubleshooting Bot Protection
Need More Help?
If you have questions about Bot Protection or something isn't working the way you expect, please open a support ticket from our Client Area and our team will be happy to help. To help us get you an answer quickly, please include:
- The website (domain) affected.
- Any Reference code shown on a blocked page.
- Roughly when it happened and what you or your visitor were trying to do.
